91 Club - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account or use our services on 91clubplay.in.net, we collect personal information you voluntarily submit, including your full name, email address, mobile number, and date of birth. During account verification we may request a government-issued identity document, such as an Aadhaar card, PAN card, or passport, to confirm your identity and confirm you meet the minimum age requirement of 18 years as required under applicable Indian law.

Financial and Transaction Data

To process deposits and withdrawals, we collect details relating to your chosen payment method. 91 Club accepts payments through popular Indian instruments including PhonePe, Google Pay (GPay), BHIM UPI, net banking, and debit cards. We record transaction amounts, timestamps, UPI reference IDs, and transaction status for every financial event on your account. Full card numbers and UPI PINs are never stored on our servers; all sensitive payment data is handled exclusively by PCI-DSS-compliant payment gateways.

Automatically Collected Technical Data

When you access 91 Club, our servers and analytics tools automatically record your IP address, device model, operating system version, browser type, session duration, pages visited, and referring URL. We also use cookies and similar tracking technologies to maintain your login session and analyse platform usage. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How We Use Your Information

Account Management and Service Delivery

Your personal and financial data is used to create and maintain your 91 Club account, authenticate you at each login, process deposits and withdrawals via your selected payment method (such as PhonePe or BHIM UPI), deliver game outcomes, and provide responsive customer support. This processing is necessary for the performance of our contract with you and cannot be opted out of while you hold an active account.

Legal, Regulatory, and KYC Compliance

We are obligated under Indian financial regulations to implement know-your-customer (KYC) checks and maintain anti-money laundering (AML) controls. Identity and transaction records may be disclosed to the Financial Intelligence Unit, India (FIU-IND) or other competent authorities when lawfully required. We retain financial transaction records for a minimum period as mandated by applicable statutes, even after account closure.

Security, Fraud Prevention, and Platform Integrity

We analyse behavioural and transaction patterns to detect fraudulent activity, identify compromised accounts, and protect the integrity of games offered on 91 Club. Automated systems flag anomalous behaviour, such as unusual withdrawal frequency or mismatched device fingerprints, for manual review. This processing is carried out on the basis of our legitimate interest in securing the platform and protecting other users.

Communications and Marketing

We send transactional notifications (deposit confirmations, withdrawal receipts, security alerts) that are necessary for service delivery and cannot be disabled. With your explicit consent, we may also send promotional messages about bonuses or new game features via SMS, email, or in-app notification. You may withdraw marketing consent at any time by updating your notification preferences inside your account settings or by using the unsubscribe link in any marketing email.

Your Rights

Access, Correction, and Portability

You have the right to request a copy of the personal data 91 Club holds about you and to ask us to correct any inaccurate or incomplete information. Where technically feasible, you may also request that we provide your data in a structured, machine-readable format. To submit an access or correction request, contact our privacy team using the details in the "Contact Us" section below; we will respond within 30 days.

Deletion and Restriction

You may request deletion of your personal data at any time. We will honour deletion requests subject to any overriding legal retention obligations, for example, transaction records required for AML compliance cannot be erased before the statutory retention period expires. You may also ask us to restrict processing of your data while a correction or objection request is under review. Verified deletion requests are actioned within 30 days.

Objection and Withdrawal of Consent

Where we process your data on the basis of legitimate interests, you have the right to object to that processing. Where processing is based on consent, such as marketing communications, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent will not affect your ability to access the core 91 Club gaming platform.